This isn't just another job, but a stepping stone for me to be successful in my career later in life.– Matt Mauer '16
What is Education at Work?
Education At Work is a non-profit organization that exclusively employs college students to help them earn money to manage the cost of their education, while at the same time gaining the foundational job skills and education needed to compete for 21st century jobs. Mount St. Joseph University has partnered with Education at Work to offer contact center employment opportunities to its students in order to help students put spending money in their pockets while decreasing university tuition costs. This is a great option for students not yet in a co-op job.
The Mount is home to the first on-campus contact center location for Macy’ s Inc. More than 100 jobs will be created for students at the Mount as a result of the longtime support and partnership from Macy’s and Mount St. Joseph University. The on-campus location will also allow students to save money on transportation costs and enable them to find time to study while being just minutes away from their next class.
Full-time students who work for Education At Work for four months can earn up to an additional $3,000 directly towards tuition on top of the hourly wage, based on GPA and hours worked. Stay another four months and earn up to an additional $3,000 towards tuition for a maximum of $6,000 per year. Yes, there's even a tuition assistance benefit for students enrolled part time at the Mount.
Why Should You Join the Education at Work Team?
- Enjoy flexible training and work schedules that are exclusive to college students and adaptable to students’ class schedules.
- Currently offering part-time customer service positions during the day or evening (minimum of 15 hours per week required, with occasional schedule flexibility permitted).
- Earn $9.00 per hour.
- Build your résumé and enhance your real-life work experience by developing skills in communication, problem solving, collaboration, customer service, and more.
- Work with major clients such as Macy’s, Inc. and possibly find long-term careers with these companies after graduation.
Not Your Traditional Call Center
Some people might describe a contact center as small cubicles where workers listen to customer complaints. That’s not the case with this contact center. Students will talk to customers in support of macys.com and bloomingales.com, but are helping them to resolve their service issues or complete their website orders. And, students will find that their co-workers are a lot like them. The work environment is open, inviting and includes large tables where students interact and learn from each other while working.
Mount Freshman Among First Class of Employees at Education At Work
Check out Mount student Matt Mauer's story about his Education At Work experience. Read the complete story.
For More Information
Visit the Education At Work site to apply for a job.